♻️ Residential Trash Collection

🗑️ Panola County Solid Waste Department:

Manager: Jennifer Jackson


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Residential Service Guidelines
The Panola County Solid Waste Department provides weekly residential garbage collection for the unincorporated areas of the county. The County enforces the following guidelines to ensure efficient and compliant service.


📞 Contact Information & Service Requests

Service Type Contact Number Additional Info
General/Service Questions (662) 563-6200 For replacement cans or pick-up issues.
Start or Stop Service (662) 563-6200 A Disconnect Notice from TVA or Entergy is required to stop service.
Three Rivers Billing 1-800-253-0831 For paperless billing setup.
Fax (662) 563-6237

💵 Fee Schedule and Payments

Residential Monthly Rates

Number of Cans Monthly Rate
1 Can $27.00
2 Cans $54.00
3 Cans $81.00
Yearly Rate $297.00 (Includes one month free)

1 can – $30.00

2 cans – $45.00

3 cans – $60.00

Payments

In-Person: Any First Security Bank location.

Online: www.trpdd.com/billing

Phone: 1-800-253-0831 or 662-563-6200

Fees and Deposits

New Accounts: A $50 deposit is required for all new accounts.

Late Fee: A $1 late fee is assessed for any account not paid by the 15th of each month. If the 15th falls on a weekend, you have until the end of the next business day to pay.


🚛 Rules for Garbage Pickup

To ensure proper collection, please follow these guidelines for the County-provided 96-gallon can:

Placement & Time:

Cans must be out by 6:00 a.m. on pick-up day or the night before.

Place cans within 5 feet of the road.

If you have multiple cans, space them at least 5 feet apart.

Cans turned over before the truck arrives will not be picked up.

Can Orientation:

The opening of the can must face the road.

The handle must face the house. Incorrect placement will prevent pick-up as it can damage the lid.

Obstacles:

Do not place cans beside any obstacles (mailboxes, cars, fences, telephone poles, etc.). The collection truck will document the obstruction, and the can will not be picked up.

Waste Requirement:

All household waste must be bagged and placed inside the 96-gallon can.

Do not stack garbage around or put it on top of the can.

To request extra cans (added to your bill), call (662) 563-6200.


🧑‍ Disabled Back Door Service

We offer back door service for customers who are unable to pull the can to the end of the driveway. To receive this service, you must:

  1. Provide an excuse from your doctor.
    2. Sign a form in the County Administrator’s office before service will commence.

♻️ Transfer Station (Bulky Items)

Bulky items that will not fit in your can must be taken to the Transfer Station.

Location and Hours

Address: 223 McNeely Road, Courtland, MS 38620

Hours of Operation:

Monday – Friday: 7:00 a.m. – 3:00 p.m.

1st & 3rd Saturday: 7:00 a.m. – 12:00 p.m.

Dumping Rates

Weight Range Rate
0 – 500 lbs. $10.00
501 – 1000 lbs. $20.00
1001 – 1999 lbs. $30.00
2000 lbs. and over $62.00 per ton

🏘️ Rental Property Guidelines

We strongly suggest that property owners leave the garbage account in their name and include the garbage fee in the renter’s rent.

If the renter fails to pay the bill, the Property Owner becomes responsible.

If the account is in the renter’s name and they move out while the electricity/utilities remain active, the account will be automatically transferred to the Property Owner’s name.


🏛️ Hearing Officer (Billing Disputes)

Customers who wish to dispute their bill but cannot provide a utility disconnect notice may present their case to the Hearing Officer.

Required: You must provide other supporting documents (mail, tax returns, check stubs, etc.).

Schedule: The Hearing Officer meets every 3rd Wednesday of each month at 9:00 a.m.

Attendance: If you are not present by 9:00 a.m., you will have to wait until the next monthly meeting.

Shared from the Panola County Mississippi app at https://apps.myocv.com/share/a68738606